- Is there a limit to my design requests?
Nope! Once you’re subscribed, you can add as many design requests as you like to your queue. Each request will be completed one at a time.
- How soon will I get my designs?
Most designs are ready within two days or less, though larger or more complex projects may take a bit longer.
- How do you handle large requests?
For bigger projects like full website designs or app UI/UX work, we break them down into manageable parts. You can expect steady progress, with new deliverables every 24-48 hours until the project is complete.
- How can I request designs?
You can request designs however works best for you! Most clients use Trello, but you’re also welcome to share Google Docs, wireframes, or even Loom videos. If you can share it, we can work with it!
- What if I’m not happy with the design?
No worries! We’ll keep revising until you’re completely satisfied.
- Is there a refund if I’m unsatisfied?
Due to the high quality of work provided, refunds aren’t offered.
- Why not hire a full-time designer instead?
Great question! Bringing on a senior-level designer full-time can cost over $100,000 a year, plus benefits—and finding one who's available is a challenge on its own. Also, you may not always have enough work to keep a designer busy full-time, which means you're paying for idle time.
With a monthly plan here, you can pause and resume your subscription whenever you want, so you’re only paying for design time when you actually have projects lined up.
- Why not just hire a freelancer on Upwork or Fiverr?
While platforms like Upwork or Fiverr offer many freelancers, it can be time-consuming and inconsistent. You’ll often spend a lot of time vetting candidates, negotiating prices, and managing deadlines. Plus, quality and reliability can vary widely.